 No more papers & no more mistakes in postings : |
Your associate fills the form in on his/her PDA.
The PDA records the signature of the customer.
Equipped with an infrared port communication printer , your associate can immediately remit the documents ( delivery orders , invoices , certificates ) to the customer .
The application generates the reports which are then sent by e-mail. At the office , they are automatically handled . ( statistical , accounting , CRM & other data bases ).
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Equipped with a GPS : |
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It shows the right direction , informs about traffic jams , records the points of mandatory travel points of passage , locates your associate and compute the mileage.
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| A real time planning sight. |
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You know each associate work in progress. You can alterate his/her planning according to the emergencies.
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| Gain in response time : |
Your associate stays connected with the cy . He/she can check his/her voice mail , diary and contacts.
He / she can also access the data bases ( articles , prices , delivery times , availibility...)
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| Speeding of the decision making : |
Mobility offers a reporting in real time and then makes it possible to reduce the deviations between contents of the analytical tables and the present
position(standing) of the company .
The manager knows the results of his/her team , compares the variances with his/her forecasts and then can changes his/her objectives ( goals ).
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| Productivity gain : |
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Based on the access to the mobile information which permits avoiding more printing of paper ( road travelling sheets , comparative ( analytical ) tables) useless trips, the request of office assistance to change an appointment (for exemple) and frequent ( numerous) calls from cell phones.
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| Indirect benefits : |
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Optimization ( maximization) of the methods ( processes ) , time recovery wasted in transport or in waiting time to realize productive work. Avoid wasting time in data "reacquisition" (recovery) & communications errors.
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| Gain in customer retainship : |
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Your associate has handy complete commercial informations ( administrative data , ordering history , pricing and products information ) and thus can adapts him/herself to the "speficities" and the changings of his/her targets.
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| Service : |
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The customer is made aware by SMS of the arrival of your associate.
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